Commercial Cleaning and Janitorial Services FAQs

Why should I choose Mopheads janitorial services as my cleaning provider?

Mopheads is more than just a cleaning company. Our staff and working partners are critical thinkers who can assess and carry out the most difficult cleaning tasks. We work closely with our clients to develop specialized cleaning programs that achieve the highest level of clean at a reasonable cost. We have a proven track record of experience and superior service in the Phoenix cleaning industry.

Are you licensed and insured?

Yes, we carry General Liability insurance and Workers’ Compensation coverage. This is to protect you against damaged property or injury to personnel while our team members are on your property performing cleaning services.

What size facilities does Mopheads janitorial services clean?

You name it, we clean it: from small offices to multi-tenant buildings and everything in-between. Whatever the size, trust Mopheads to deliver unexpected solutions.

Will I know who is cleaning my building?

Believe it or not, more than 50 percent of commercial cleaning customers don’t know who cleans their office space. With Mopheads you always know your janitorial services staff. We make sure of it.

What are the most common complaints in the cleaning industry?

1. Cleaning crews not spending enough time cleaning and only performing the bare minimum—the “trash and dash” approach.
2. Poor communication. Not following up with phone calls or emails to keep clients informed every step of the way.
3. Poor quality of service and the same issues being repeated.
4. Inconsistent crews with high turnover.

Should I shop around for prices?

No. To avoid bait and switch tactics, we encourage you to reach out to Mopheads in Phoenix today and allow us to provide a no-hassle, no obligation, FREE QUOTE so you can make an informed decision.

What do you mean by, “We invest in our people to invest in you?”

We know that if our clients don’t succeed, we don’t succeed. The same applies to our people, most of whom have been with the company for a very long time. Longevity with our team members, not only our clients, is also one of the many secrets to our success. We take care of our people as if they are family, making sure they are paid well and treated well. This has led to a turnover rate of less than 5% in the last five years.

How was Mopheads Commercial Cleaning born?

Our company is comprised of people who have owned and/or worked for commercial cleaning businesses. These people all felt there was a lack of care by the cleaning companies they were working for so they took it upon themselves to develop Mopheads and address issues within the industry.

How are your team members trained?

Our quarterly training programs are mandatory and include training for OSHA and best practices including the use and handling of chemicals, procedures for disinfection, procedures for effective vacuuming, ways to reduce vacuum emissions, preventative maintenance for hard floors, safety training specific to each procedure, health hazards of specific products, use of personal protective equipment and more.

Do you offer day cleaning services?

We sure do. Mopheads offers day portering services—but we also recommend comprehensive regular nightly cleaning so we can really get it deep down clean without disturbing your staff.

Do you guarantee your work?

Absolutely! If you are not satisfied with any cleaning visit we will dispatch a supervisor to rectify the problem immediately. If you aren’t happy, we don’t get paid! When you invest in quality office cleaning we hold ourselves accountable.

How do I get started?

Simply click on the “FREE QUOTE” button or call for a free consultation at 800-893-8024 and we will be happy to send out our Operations Manager to assess your facility.